日本語
Help and Support
Start with these three steps. Michi and Mikke help your family find an outing.
Changing map and conversation space
Use the three layout controls at the top to switch between split, full conversation, and map-first views. In map-first view, use the “Ask Michi” button at the lower right.
No search result
Try one facility name, nickname, or category at a time. If live information is unavailable, the Service labels the error or demo state instead of inventing facts.
Using the app without location access
The map, manual search, conversation, and place information work without location permission. The iOS and Android apps use precise location on the device only after you start current-area search or an on-site check-in. Precise location is not sent or stored. The Web version does not obtain precise device location.
Removing saved places or memories
Clear site data in your browser for the web app. On iOS or Android, clear app data where available or uninstall the app. The current Service has no user account or server sync.
Contact
Email support@michimikke.com with the device, OS, screen, entered text, and approximate time of a problem. Do not include personal information or precise location.